Eugen Dimant, PhD is an Associate Professor of Practice in Behavioral and Decision Sciences, which is part of the new Center for Social Norms and Behavioral Dynamics under Cristina Bicchieri, Ph.D.’s leadership at the University of Pennsylvania. Much of his work is focused on how social norms are formed and impact our lives.

We talked about how social norms drive individual behaviors in different ways and how research on coronavirus-related behaviors is being completed at record speeds – but not necessarily all in good ways. He recommends slowing down, working across disciplines, and being clear on research objectives to insure test methods and data collection conform to the highest standards and deliver the most meaningful results. He also mentioned that sustainable behavior change requires more than nudges and the roles that both descriptive and injunctive norms play (they are described in greater detail in our grooving session after the interview).

It’s also important to be reminded that when we see empty shelves where toilet paper used to be, we almost always feel the need to buy more. Be careful out there.

© 2020 Behavioral Grooves

Links

Connect with Kurt and Tim:

Kurt Nelson, PhD: @WhatMotivates  e-mail: kurt@lanterngroup.com

Tim Houlihan: @THoulihan  e-mail: tim@behavioralchemy.com

Lantern Group: http://lanterngroup.com/

BehaviorAlchemy: https://www.behavioralchemy.com/

Behavioral Grooves: https://behavioralgrooves.com/

Weekly Grooves: https://weeklygrooves.podbean.com/

Common Biases & Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

 

General Coronavirus Info:

Daily Newsletter Summarizing data from Johns Hopkins Center for Health Security: http://www.centerforhealthsecurity.org/newsroom/newsletters/e-newsletter-sign-up.html

CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Great videos on the science behind this by Dr. Peter Attia – this is the first in a series: https://www.youtube.com/watch?v=CNVhLyAlfA4

What is herd immunity? https://www.technologyreview.com/s/615375/what-is-herd-immunity-and-can-it-stop-the-coronavirus/

A list curated by Liam.Delaney@UCD.ie

https://docs.google.com/document/d/11GLhX7hLf64Bxkdpv5hvYHqOjS1imlcMQFjJBJ-9oUM/edit

 

Coronavirus & Behavioral Science:

Selected Links: The Behavioral Sice of Coronavirus: https://behavioralscientist.org/selected-links-the-behavioral-science-of-the-coronavirus-covid-19/

Why no one is reading your coronavirus email: https://edition.cnn.com/2020/03/13/opinions/coronavirus-emails-effective-messaging-rogers/index.html

Handwashing can stop a virus, so why don’t we do it?: https://behavioralscientist.org/handwashing-can-stop-a-virus-so-why-dont-we-do-it-coronavirus-covid-19/

The behavioral science of handwashing: https://think.ing.com/articles/the-behavioural-science-of-hand-washing/

Ideas 42:  The Behavioral Side of COVID-19 here:  https://ideas42.org/covid19/

Greater Good: https://twitter.com/GreaterGoodSC

 

 

How we can cope or be better during this crisis:

Tip Sheet from HUMU: https://humu.com/remote-nudges/

Resources for learning at home: https://fordhaminstitute.org/national/commentary/resources-learning-home-during-covid-19-school-closures?utm_source=join1440&utm_medium=email&utm_placement=etcetera

 

General Behavioral Science and other info related or talked about in the series:

Common Biases and Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

Jonathan Haidt – 5 Moral Foundations: https://en.wikipedia.org/wiki/Moral_foundations_theory

Jürgen Klopp: https://ftw.usatoday.com/2020/03/jurgen-klopp-goes-off-on-reporter-after-being-asked-about-coronavirus-again

UBI (Universal Basic Income): https://en.wikipedia.org/wiki/Basic_income

7-Minute Workout: https://www.youtube.com/watch?v=ECxYJcnvyMw

4 Drive Model: https://www.leadersbeacon.com/how-great-leaders-use-the-4-drive-model-to-impact-employee-motivation/

Universal Basic Income: https://behavioralscientist.org/checkscheckschecks-why-we-need-a-universal-basic-income-now-coronavirus/

Why we are not going back to normal: https://www.technologyreview.com/s/615370/coronavirus-pandemic-social-distancing-18-months/

Annie Duke’s “How To Decide”: https://www.amazon.com/How-Decide-Simple-Making-Choices/dp/0593084608

 

Wendy Wood, PhD is a social psychologist whose research addresses the ways that habits guide behavior. She researches and teaches at USC both in psychology and in the business school and is a world-renowned expert on breaking old habits and creating new ones. Her book, “Good Habits, Bad Habits” is a New York Times bestseller and delivers a terrifically readable and scholarly approach to habits.

In our conversation with her, she shared what habits are and how habits get formed. We talked about how now could be a time for more pro-social behavior. And she reminded us to be kind to ourselves as we endeavor through a very challenging set of circumstances. You’re not going to be as productive as you might otherwise be because of all these new routines, she warns, but don’t let that stop you! Be intentional and keep pushing through! 

© 2020 Behavioral Grooves

Links

Connect with Kurt and Tim:

Kurt Nelson, PhD: @WhatMotivates  e-mail: kurt@lanterngroup.com

Tim Houlihan: @THoulihan  e-mail: tim@behavioralchemy.com

Lantern Group: http://lanterngroup.com/

BehaviorAlchemy: https://www.behavioralchemy.com/

Behavioral Grooves: https://behavioralgrooves.com/

Weekly Grooves: https://weeklygrooves.podbean.com/

Common Biases & Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

 

General Coronavirus Info:

Daily Newsletter Summarizing data from Johns Hopkins Center for Health Security: http://www.centerforhealthsecurity.org/newsroom/newsletters/e-newsletter-sign-up.html

CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Great videos on the science behind this by Dr. Peter Attia – this is the first in a series: https://www.youtube.com/watch?v=CNVhLyAlfA4

What is herd immunity? https://www.technologyreview.com/s/615375/what-is-herd-immunity-and-can-it-stop-the-coronavirus/

A list curated by Liam.Delaney@UCD.ie

https://docs.google.com/document/d/11GLhX7hLf64Bxkdpv5hvYHqOjS1imlcMQFjJBJ-9oUM/edit

 

Coronavirus & Behavioral Science:

Selected Links: The Behavioral Sice of Coronavirus: https://behavioralscientist.org/selected-links-the-behavioral-science-of-the-coronavirus-covid-19/

Why no one is reading your coronavirus email: https://edition.cnn.com/2020/03/13/opinions/coronavirus-emails-effective-messaging-rogers/index.html

Handwashing can stop a virus, so why don’t we do it?: https://behavioralscientist.org/handwashing-can-stop-a-virus-so-why-dont-we-do-it-coronavirus-covid-19/

The behavioral science of handwashing: https://think.ing.com/articles/the-behavioural-science-of-hand-washing/

Ideas 42:  The Behavioral Side of COVID-19 here:  https://ideas42.org/covid19/

Greater Good: https://twitter.com/GreaterGoodSC

 

 

How we can cope or be better during this crisis:

Tip Sheet from HUMU: https://humu.com/remote-nudges/

Resources for learning at home: https://fordhaminstitute.org/national/commentary/resources-learning-home-during-covid-19-school-closures?utm_source=join1440&utm_medium=email&utm_placement=etcetera

 

General Behavioral Science and other info related or talked about in the series:

Common Biases and Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

Jonathan Haidt – 5 Moral Foundations: https://en.wikipedia.org/wiki/Moral_foundations_theory

Jürgen Klopp: https://ftw.usatoday.com/2020/03/jurgen-klopp-goes-off-on-reporter-after-being-asked-about-coronavirus-again

UBI (Universal Basic Income): https://en.wikipedia.org/wiki/Basic_income

7-Minute Workout: https://www.youtube.com/watch?v=ECxYJcnvyMw

4 Drive Model: https://www.leadersbeacon.com/how-great-leaders-use-the-4-drive-model-to-impact-employee-motivation/

Universal Basic Income: https://behavioralscientist.org/checkscheckschecks-why-we-need-a-universal-basic-income-now-coronavirus/

Why we are not going back to normal: https://www.technologyreview.com/s/615370/coronavirus-pandemic-social-distancing-18-months/

Annie Duke’s “How To Decide”: https://www.amazon.com/How-Decide-Simple-Making-Choices/dp/0593084608

Deborah Small, PhD is a professor of marketing in the Wharton School at the University of Pennsylvania. Her research crosses the intersections of psychology and economics, examining fundamental processes that underlie human decision making. In recent years, her work has focused on both altruistic and self-interested motivations for philanthropic behavior. She has examined impediments to effective altruism, bragging about prosocial behavior, and the downsides of conspicuous consumption. 

A NOTE TO OUR LISTENERS: We recorded this discussion with Deborah on March 6, 2020, and it was one of the last recordings that Kurt and Tim made in the studio together. On that day, the United States confirmed 311 cases of coronavirus out of roughly 100,000 worldwide. While we were all aware of the virus, the World Health Organization had not labeled it a pandemic, which happened on March 11th. At a little after the 26:00-minute mark, we discuss what was going on as “unfolding,” as it was at that time.

Our conversation with Deborah was filled with terrific insights as we pursued inquiries such as how difficult it is for humans to deal with probabilistic events, citing examples of the coronavirus (COVID-19) and the 9/11 tragedies from 2001.

She shared highlights from her research on why people give to charities, the effects of availability bias on our behaviors, the influence of social norms in giving, and how we feel when we hear of boasting and bragging from people who make donations.

She also asked a really good question that is worth considering: Why do so many people make cash donations to charities that are terribly inefficient with their funds?

We hope you enjoy our conversation with Dr. Deborah Small.

© 2020 Behavioral Grooves

 

Links

Deborah Small, PhD: https://marketing.wharton.upenn.edu/profile/deborahs/

Peter Singer, PhD: https://en.wikipedia.org/wiki/Peter_Singer

The Effective Altruism Movement: https://www.effectivealtruism.org/

Jeremy Bentham: https://en.wikipedia.org/wiki/Jeremy_Bentham

“Dread Risk, September 11, and Fatal Traffic Accidents” by Gerg Gigerenzer, PhD: https://journals.sagepub.com/doi/abs/10.1111/j.0956-7976.2004.00668.x

Robert Cialdini, PhD on Ego or Altruism: https://www.jstor.org/stable/1449244?seq=1

Susan G. Komen article: https://www.usatoday.com/story/money/personalfinance/2017/10/03/breast-cancer-charity-ratings-julia-louis-dreyfus/714899001/

GiveWell: https://www.givewell.org/charities/top-charities

Common Biases & Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

Neuromarketing World Forum: https://www.neuromarketingworldforum.com/

Roger Dooley: https://behavioralgrooves.com/episode/roger-dooley-friction-and-engagement/

 

Musical Links

Taylor Swift: https://www.youtube.com/watch?v=F3aXpa1rQEY

Hamilton: https://www.youtube.com/watch?v=b5VqyCQV1Tg

Frozen II: https://www.youtube.com/watch?v=gIOyB9ZXn8s

Baby Shark: https://www.youtube.com/watch?v=XqZsoesa55w

“We Are The World”: https://en.wikipedia.org/wiki/We_Are_the_World#Humanitarian_aid

James Taylor: https://www.youtube.com/watch?v=vbeQqteag_k

Rodd Wagner is a Forbes columnist and bestselling author of books on leadership, employee engagement and collaboration. Rodd’s books have been published in 10 languages and his articles have appeared in The Wall Street Journal, Harvard Business Review, Fast Company, USA Today, ABC News, as well as Globe and Mail in Canada. One of his books was even parodied in Dilbert.

In our conversation, we discussed how humans perceive risk, regulation (by the self and by the government), and cumulative probabilities. We’ve known Rodd for many years and always find his perspectives fresh and ripe with curiosity. We were glad to talk with him and hope you find it as insightful as we did.

Also, we were struck by a couple of snappy phrases from Rodd that we hope become more common in our lexicon as our language evolves with the crisis: “The virus doesn’t care,” is a phrase Rodd shared that simply caught us off guard with brutal truth; and, “We are usually killed by things we didn’t see coming.” Gnaw on that for a bit as you’re washing your hands. 

© 2020 Behavioral Grooves

 

Links

Connect with Kurt and Tim:

Kurt Nelson, PhD: @WhatMotivates  e-mail: kurt@lanterngroup.com

Tim Houlihan: @THoulihan  e-mail: tim@behavioralchemy.com

Lantern Group: http://lanterngroup.com/

BehaviorAlchemy: https://www.behavioralchemy.com/

Behavioral Grooves: https://behavioralgrooves.com/

Weekly Grooves: https://weeklygrooves.podbean.com/

Common Biases & Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

 

General Coronavirus Info:

Daily Newsletter Summarizing data from Johns Hopkins Center for Health Security: http://www.centerforhealthsecurity.org/newsroom/newsletters/e-newsletter-sign-up.html

CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Great videos on the science behind this by Dr. Peter Attia – this is the first in a series: https://www.youtube.com/watch?v=CNVhLyAlfA4

What is herd immunity? https://www.technologyreview.com/s/615375/what-is-herd-immunity-and-can-it-stop-the-coronavirus/

A list curated by Liam.Delaney@UCD.ie

https://docs.google.com/document/d/11GLhX7hLf64Bxkdpv5hvYHqOjS1imlcMQFjJBJ-9oUM/edit

 

Coronavirus & Behavioral Science:

Selected Links: The Behavioral Sice of Coronavirus: https://behavioralscientist.org/selected-links-the-behavioral-science-of-the-coronavirus-covid-19/

Why no one is reading your coronavirus email: https://edition.cnn.com/2020/03/13/opinions/coronavirus-emails-effective-messaging-rogers/index.html

Handwashing can stop a virus, so why don’t we do it?: https://behavioralscientist.org/handwashing-can-stop-a-virus-so-why-dont-we-do-it-coronavirus-covid-19/

The behavioral science of handwashing: https://think.ing.com/articles/the-behavioural-science-of-hand-washing/

Ideas 42:  The Behavioral Side of COVID-19 here:  https://ideas42.org/covid19/

Greater Good: https://twitter.com/GreaterGoodSC

  

How we can cope or be better during this crisis:

Tip Sheet from HUMU: https://humu.com/remote-nudges/

Resources for learning at home: https://fordhaminstitute.org/national/commentary/resources-learning-home-during-covid-19-school-closures?utm_source=join1440&utm_medium=email&utm_placement=etcetera

 

General Behavioral Science and other info related or talked about in the series:

Common Biases and Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

Jonathan Haidt – 5 Moral Foundations: https://en.wikipedia.org/wiki/Moral_foundations_theory

Jürgen Klopp: https://ftw.usatoday.com/2020/03/jurgen-klopp-goes-off-on-reporter-after-being-asked-about-coronavirus-again

UBI (Universal Basic Income): https://en.wikipedia.org/wiki/Basic_income

7-Minute Workout: https://www.youtube.com/watch?v=ECxYJcnvyMw

4 Drive Model: https://www.leadersbeacon.com/how-great-leaders-use-the-4-drive-model-to-impact-employee-motivation/

Universal Basic Income: https://behavioralscientist.org/checkscheckschecks-why-we-need-a-universal-basic-income-now-coronavirus/

Why we are not going back to normal: https://www.technologyreview.com/s/615370/coronavirus-pandemic-social-distancing-18-months/

Annie Duke’s “How To Decide”: https://www.amazon.com/How-Decide-Simple-Making-Choices/dp/0593084608

Annie Duke is an author, corporate speaker, and consultant in the decision-making space. Her most recent book, Thinking in Bets: Making Smarter Decisions When You Don’t Have All the Facts, quickly became a national bestseller and landed on the Behavioral Grooves Top 10 list for 2018! 

Prior to her career as a professional poker player, Annie was awarded a National Science Foundation Fellowship to study Cognitive Psychology at the University of Pennsylvania. She is the co-founder of The Alliance for Decision Education, a non-profit whose mission to improve lives by empowering students through decision skills education.

And this is Annies third time on Behavioral Grooves – you can hear her in Episode 31 and our 100th episode spectacular!  Over the years that we’ve known Annie, we’ve developed a friendship that reveals itself in this episode as a very conversational exchange among friends sitting around talking about the crisis. 

We talked about hedging, the Last Disaster syndrome, and of course, decision making under uncertainty. We hope you enjoy.

PS: Annie's newest book, How We Decide, can be pre-ordered on the Amazon link below. 

© 2020 Behavioral Grooves

Links

Connect with Kurt and Tim:

Kurt Nelson, PhD: @WhatMotivates  e-mail: kurt@lanterngroup.com

Tim Houlihan: @THoulihan  e-mail: tim@behavioralchemy.com

Lantern Group: http://lanterngroup.com/

BehaviorAlchemy: https://www.behavioralchemy.com/

Behavioral Grooves: https://behavioralgrooves.com/

Weekly Grooves: https://weeklygrooves.podbean.com/

Common Biases & Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

 

General Coronavirus Info:

Daily Newsletter Summarizing data from Johns Hopkins Center for Health Security: http://www.centerforhealthsecurity.org/newsroom/newsletters/e-newsletter-sign-up.html

CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Great videos on the science behind this by Dr. Peter Attia – this is the first in a series: https://www.youtube.com/watch?v=CNVhLyAlfA4

What is herd immunity? https://www.technologyreview.com/s/615375/what-is-herd-immunity-and-can-it-stop-the-coronavirus/

 

Coronavirus & Behavioral Science:

Selected Links: The Behavioral Sice of Coronavirus: https://behavioralscientist.org/selected-links-the-behavioral-science-of-the-coronavirus-covid-19/

Why no one is reading your coronavirus email: https://edition.cnn.com/2020/03/13/opinions/coronavirus-emails-effective-messaging-rogers/index.html

Handwashing can stop a virus, so why don’t we do it?: https://behavioralscientist.org/handwashing-can-stop-a-virus-so-why-dont-we-do-it-coronavirus-covid-19/

The behavioral science of handwashing: https://think.ing.com/articles/the-behavioural-science-of-hand-washing/

 

How we can cope or be better during this crisis:

Tip Sheet from HUMU: https://humu.com/remote-nudges/

Resources for learning at home: https://fordhaminstitute.org/national/commentary/resources-learning-home-during-covid-19-school-closures?utm_source=join1440&utm_medium=email&utm_placement=etcetera

 

General Behavioral Science and other info related or talked about in the series:

Common Biases and Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

Jonathan Haidt – 5 Moral Foundations: https://en.wikipedia.org/wiki/Moral_foundations_theory

Jürgen Klopp: https://ftw.usatoday.com/2020/03/jurgen-klopp-goes-off-on-reporter-after-being-asked-about-coronavirus-again

UBI (Universal Basic Income): https://en.wikipedia.org/wiki/Basic_income

7-Minute Workout: https://www.youtube.com/watch?v=ECxYJcnvyMw

4 Drive Model: https://www.leadersbeacon.com/how-great-leaders-use-the-4-drive-model-to-impact-employee-motivation/

Universal Basic Income: https://behavioralscientist.org/checkscheckschecks-why-we-need-a-universal-basic-income-now-coronavirus/

Why we are not going back to normal: https://www.technologyreview.com/s/615370/coronavirus-pandemic-social-distancing-18-months/

Annie Duke’s “How To Decide”: https://www.amazon.com/How-Decide-Simple-Making-Choices/dp/0593084608

Ali Fenwick, PhD is a Professor of Organizational Behavior at Hult International Business School in London and Dubai. He specializes in applying behavioural traits and behavioral interventions for business improvement, government policy design, communication effectiveness and, among other things, psychographic profiling.

According to Ali, “Bulk buying is caused by various psychological and environmental cues which throw rational-thinking out of the window. When in survival mode, we let mainly our emotions drive decisions and are more susceptible to social influences. So, we will rush out and buy more because we believe others are doing the same.”

We discussed herd behavior, how the crisis can be framed as “ours” rather than “yours” and, more importantly, the devasting effects isolation can have on the human condition. Ali outlines some terrific tips and we hope you’ll find him as engaging as we did.

(c) 2020 Behavioral Grooves

Links

Connect with Kurt and Tim:

Kurt Nelson, PhD: @WhatMotivates  e-mail: kurt@lanterngroup.com

Tim Houlihan: @THoulihan  e-mail: tim@behavioralchemy.com

Lantern Group: http://lanterngroup.com/

BehaviorAlchemy: https://www.behavioralchemy.com/

Behavioral Grooves: https://behavioralgrooves.com/

Weekly Grooves: https://weeklygrooves.podbean.com/

Common Biases & Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

 

General Coronavirus Info:

Daily Newsletter Summarizing data from Johns Hopkins Center for Health Security: http://www.centerforhealthsecurity.org/newsroom/newsletters/e-newsletter-sign-up.html

CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Great videos on the science behind this by Dr. Peter Attia – this is the first in a series: https://www.youtube.com/watch?v=CNVhLyAlfA4

What is herd immunity? https://www.technologyreview.com/s/615375/what-is-herd-immunity-and-can-it-stop-the-coronavirus/

 

Coronavirus & Behavioral Science:

Selected Links: The Behavioral Sice of Coronavirus: https://behavioralscientist.org/selected-links-the-behavioral-science-of-the-coronavirus-covid-19/

Why no one is reading your coronavirus email: https://edition.cnn.com/2020/03/13/opinions/coronavirus-emails-effective-messaging-rogers/index.html

Handwashing can stop a virus, so why don’t we do it?: https://behavioralscientist.org/handwashing-can-stop-a-virus-so-why-dont-we-do-it-coronavirus-covid-19/

The behavioral science of handwashing: https://think.ing.com/articles/the-behavioural-science-of-hand-washing/

 

How we can cope or be better during this crisis:

Tip Sheet from HUMU: https://humu.com/remote-nudges/

Resources for learning at home: https://fordhaminstitute.org/national/commentary/resources-learning-home-during-covid-19-school-closures?utm_source=join1440&utm_medium=email&utm_placement=etcetera

 

General Behavioral Science and other info related or talked about in the series:

Common Biases and Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

Jonathan Haidt – 5 Moral Foundations: https://en.wikipedia.org/wiki/Moral_foundations_theory

Jürgen Klopp: https://ftw.usatoday.com/2020/03/jurgen-klopp-goes-off-on-reporter-after-being-asked-about-coronavirus-again

UBI (Universal Basic Income): https://en.wikipedia.org/wiki/Basic_income

7-Minute Workout: https://www.youtube.com/watch?v=ECxYJcnvyMw

4 Drive Model: https://www.leadersbeacon.com/how-great-leaders-use-the-4-drive-model-to-impact-employee-motivation/

Universal Basic Income: https://behavioralscientist.org/checkscheckschecks-why-we-need-a-universal-basic-income-now-coronavirus/

Why we are not going back to normal: https://www.technologyreview.com/s/615370/coronavirus-pandemic-social-distancing-18-months/

Annie Duke’s “How To Decide”: https://www.amazon.com/How-Decide-Simple-Making-Choices/dp/0593084608

James Brewer is the Director of Marketing Platforms and Global Customer Operations for Eli Lilly and Company.  Over the years, Kurt and Tim have worked with James on applying behavioral science insights to his work, and many of his colleagues’ work, at Eli Lilly. James is an avid behavioral science practitioner and also a friend.

We started our discussion with James about how his views have shifted from being someone who thought the media was overhyping the pandemic, to being someone who is taking the threat from the coronavirus very seriously. This naturally integrated James’s personal story of being a life-long learner and how he approaches new information.

We also discussed some of the potentially unintended consequences of the pandemic – which might include better cleanliness habits for many people – and James’ optimistic take on the future that lies on the other side of the pandemic.

Links

Connect with Kurt and Tim:

Kurt Nelson, PhD: @WhatMotivates  e-mail: kurt@lanterngroup.com

Tim Houlihan: @THoulihan  e-mail: tim@behavioralchemy.com

Lantern Group: http://lanterngroup.com/

BehaviorAlchemy: https://www.behavioralchemy.com/

Behavioral Grooves: https://behavioralgrooves.com/

Weekly Grooves: https://weeklygrooves.podbean.com/

Common Biases & Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

 

General Coronavirus Info:

Daily Newsletter Summarizing data from Johns Hopkins Center for Health Security: http://www.centerforhealthsecurity.org/newsroom/newsletters/e-newsletter-sign-up.html

CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Great videos on the science behind this by Dr. Peter Attia – this is the first in a series: https://www.youtube.com/watch?v=CNVhLyAlfA4

What is herd immunity? https://www.technologyreview.com/s/615375/what-is-herd-immunity-and-can-it-stop-the-coronavirus/

 

Coronavirus & Behavioral Science:

Selected Links: The Behavioral Sice of Coronavirus: https://behavioralscientist.org/selected-links-the-behavioral-science-of-the-coronavirus-covid-19/

Why no one is reading your coronavirus email: https://edition.cnn.com/2020/03/13/opinions/coronavirus-emails-effective-messaging-rogers/index.html

Handwashing can stop a virus, so why don’t we do it?: https://behavioralscientist.org/handwashing-can-stop-a-virus-so-why-dont-we-do-it-coronavirus-covid-19/

The behavioral science of handwashing: https://think.ing.com/articles/the-behavioural-science-of-hand-washing/

 

How we can cope or be better during this crisis:

Tip Sheet from HUMU: https://humu.com/remote-nudges/

Resources for learning at home: https://fordhaminstitute.org/national/commentary/resources-learning-home-during-covid-19-school-closures?utm_source=join1440&utm_medium=email&utm_placement=etcetera

 

General Behavioral Science and other info related or talked about in the series:

Common Biases and Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

Jonathan Haidt – 5 Moral Foundations: https://en.wikipedia.org/wiki/Moral_foundations_theory

Jürgen Klopp: https://ftw.usatoday.com/2020/03/jurgen-klopp-goes-off-on-reporter-after-being-asked-about-coronavirus-again

UBI (Universal Basic Income): https://en.wikipedia.org/wiki/Basic_income

7-Minute Workout: https://www.youtube.com/watch?v=ECxYJcnvyMw

4 Drive Model: https://www.leadersbeacon.com/how-great-leaders-use-the-4-drive-model-to-impact-employee-motivation/

Universal Basic Income: https://behavioralscientist.org/checkscheckschecks-why-we-need-a-universal-basic-income-now-coronavirus/

Why we are not going back to normal: https://www.technologyreview.com/s/615370/coronavirus-pandemic-social-distancing-18-months/

Christian Hunt is the founder of Human Risk, a Behavioral Science consulting and training firm specializing in risk, compliance, conduct & culture. Previously, Christian was the head of Behavioral Science at UBS and Chief Operating Officer of the Prudential Regulation Authority.  He is an expert on risk and how people perceive risk. 

We wanted to talk to Christian about how we perceive risk and whether or not our human biases are overblowing (or undervaluing) the current pandemic. We also chatted about a concept introduced to us by Deborah Small, a professor at Wharton, called distorted risk perception.

And Christian reminded us of one of the most important things to do, now more than ever: the best way to stop spreading the fake news virus is by leveraging our System 2 thinking. Be critical. Be skeptical of the sources of the material you’re reading and hearing. In sum: don’t outsource your critical thinking.

© 2020 Behavioral Grooves

Links

Connect with Kurt and Tim:

Kurt Nelson, PhD: @WhatMotivates  e-mail: kurt@lanterngroup.com

Tim Houlihan: @THoulihan  e-mail: tim@behavioralchemy.com

Lantern Group: http://lanterngroup.com/

BehaviorAlchemy: https://www.behavioralchemy.com/

Behavioral Grooves: https://behavioralgrooves.com/

Weekly Grooves: https://weeklygrooves.podbean.com/

Common Biases & Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

 

General Coronavirus Info:

Daily Newsletter Summarizing data from Johns Hopkins Center for Health Security: http://www.centerforhealthsecurity.org/newsroom/newsletters/e-newsletter-sign-up.html

CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Great videos on the science behind this by Dr. Peter Attia – this is the first in a series: https://www.youtube.com/watch?v=CNVhLyAlfA4

What is herd immunity? https://www.technologyreview.com/s/615375/what-is-herd-immunity-and-can-it-stop-the-coronavirus/

 

Coronavirus & Behavioral Science:

Selected Links: The Behavioral Sice of Coronavirus: https://behavioralscientist.org/selected-links-the-behavioral-science-of-the-coronavirus-covid-19/

Why no one is reading your coronavirus email: https://edition.cnn.com/2020/03/13/opinions/coronavirus-emails-effective-messaging-rogers/index.html

Handwashing can stop a virus, so why don’t we do it?:  https://behavioralscientist.org/handwashing-can-stop-a-virus-so-why-dont-we-do-it-coronavirus-covid-19/

The behavioral science of handwashing: https://think.ing.com/articles/the-behavioural-science-of-hand-washing/

 

How we can cope or be better during this crisis:

Tip Sheet from HUMU: https://humu.com/remote-nudges/

Resources for learning at home: https://fordhaminstitute.org/national/commentary/resources-learning-home-during-covid-19-school-closures?utm_source=join1440&utm_medium=email&utm_placement=etcetera

 

General Behavioral Science and other info related or talked about in the series:

Common Biases and Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

Jonathan Haidt – 5 Moral Foundations: https://en.wikipedia.org/wiki/Moral_foundations_theory

Jürgen Klopp: https://ftw.usatoday.com/2020/03/jurgen-klopp-goes-off-on-reporter-after-being-asked-about-coronavirus-again

UBI (Universal Basic Income): https://en.wikipedia.org/wiki/Basic_income

7-Minute Workout: https://www.youtube.com/watch?v=ECxYJcnvyMw

4 Drive Model: https://www.leadersbeacon.com/how-great-leaders-use-the-4-drive-model-to-impact-employee-motivation/

Universal Basic Income: https://behavioralscientist.org/checkscheckschecks-why-we-need-a-universal-basic-income-now-coronavirus/

Why we are not going back to normal: https://www.technologyreview.com/s/615370/coronavirus-pandemic-social-distancing-18-months/

Barry Ritholtz is the CIO of Ritholtz Wealth Management and the host of the Bloomberg podcast Masters in Business, where he talks almost as much about markets, investing and business as he does about the behavioral science behind WHY we do what we do. Our first conversation appears in the ever-popular Episode 47.

This week, we discussed the financial implications of the financial crisis resulting from the pandemic. It’s not, as Barry notes quite clearly, a one hundred year flood. The market is reacting the way it normally does. While the shifts are dramatic, they were unforeseen and will – over time – return to more stable growth.

We also talked about the impact the crisis will have on supply chains, the availability of durable and consumer goods, the way bailouts should be structured, and how important it is to not lie to ourselves in times like these. All of this discussion of finance, as you may imagine, is through a behavioral lens. 

© 2020 Behavioral Grooves

Links

Connect with Kurt and Tim:

Kurt Nelson, PhD: @WhatMotivates  e-mail: kurt@lanterngroup.com

Tim Houlihan: @THoulihan  e-mail: tim@behavioralchemy.com

Lantern Group: http://lanterngroup.com/

BehaviorAlchemy: https://www.behavioralchemy.com/

Behavioral Grooves: https://behavioralgrooves.com/

Weekly Grooves: https://weeklygrooves.podbean.com/

Common Biases & Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

 

General Coronavirus Info:

Daily Newsletter Summarizing data from Johns Hopkins Center for Health Security: http://www.centerforhealthsecurity.org/newsroom/newsletters/e-newsletter-sign-up.html

CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Great videos on the science behind this by Dr. Peter Attia – this is the first in a series: https://www.youtube.com/watch?v=CNVhLyAlfA4

What is herd immunity? https://www.technologyreview.com/s/615375/what-is-herd-immunity-and-can-it-stop-the-coronavirus/

 

Coronavirus & Behavioral Science:

Selected Links: The Behavioral Sice of Coronavirus: https://behavioralscientist.org/selected-links-the-behavioral-science-of-the-coronavirus-covid-19/

Why no one is reading your coronavirus email:  https://edition.cnn.com/2020/03/13/opinions/coronavirus-emails-effective-messaging-rogers/index.html

Handwashing can stop a virus, so why don’t we do it?:  https://behavioralscientist.org/handwashing-can-stop-a-virus-so-why-dont-we-do-it-coronavirus-covid-19/

The behavioral science of handwashing: https://think.ing.com/articles/the-behavioural-science-of-hand-washing/

 

How we can cope or be better during this crisis:

Tip Sheet from HUMU: https://humu.com/remote-nudges/

Resources for learning at home: https://fordhaminstitute.org/national/commentary/resources-learning-home-during-covid-19-school-closures?utm_source=join1440&utm_medium=email&utm_placement=etcetera

 

General Behavioral Science and other info related or talked about in the series:

Common Biases and Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

Jonathan Haidt – 5 Moral Foundations: https://en.wikipedia.org/wiki/Moral_foundations_theory

Jürgen Klopp: https://ftw.usatoday.com/2020/03/jurgen-klopp-goes-off-on-reporter-after-being-asked-about-coronavirus-again

UBI (Universal Basic Income): https://en.wikipedia.org/wiki/Basic_income

7-Minute Workout: https://www.youtube.com/watch?v=ECxYJcnvyMw

4 Drive Model: https://www.leadersbeacon.com/how-great-leaders-use-the-4-drive-model-to-impact-employee-motivation/

Universal Basic Income: https://behavioralscientist.org/checkscheckschecks-why-we-need-a-universal-basic-income-now-coronavirus/

Why we are not going back to normal: https://www.technologyreview.com/s/615370/coronavirus-pandemic-social-distancing-18-months/

 

Liz Fosslien was our guest on Episode 56 and we asked her back to kick off our series on the behavioral aspects of how life is changing with quarantines, sheltering in place and working from home. Liz is the Head of Content at HUMU, a firm that combines people science and machine learning to create breakthroughs on a wide variety of people-centric measurements. Liz is also the co-author and illustrator of No Hard Feelings: The Secret Power of Embracing Emotions at Work

We discussed how this crisis has impacted our emotional wellbeing and how to get along while working from home (WFH).  Liz shared many insights and reinforced how working from home limits the informal bump-ins we traditionally get at work, and how to manage them in a digital world.

Links

Connect with Kurt and Tim:

Kurt Nelson, PhD: @WhatMotivates  e-mail: kurt@lanterngroup.com

Tim Houlihan: @THoulihan  e-mail: tim@behaioralchemy.com 

Lantern Group: http://lanterngroup.com/

BehaviorAlchemy: https://www.behavioralchemy.com/

Behavioral Grooves: https://behavioralgrooves.com/

Weekly Grooves: https://weeklygrooves.podbean.com/

 

General Coronavirus Info:

Daily Newsletter Summarizing data from Johns Hopkins Center for Health Security: http://www.centerforhealthsecurity.org/newsroom/newsletters/e-newsletter-sign-up.html

CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Great videos on the science behind this by Dr. Peter Attia – this is the first in a series: https://www.youtube.com/watch?v=CNVhLyAlfA4

What is herd immunity? https://www.technologyreview.com/s/615375/what-is-herd-immunity-and-can-it-stop-the-coronavirus/

 

Coronavirus & Behavioral Science:

Selected Links: The Behavioral Sice of Coronavirus: https://behavioralscientist.org/selected-links-the-behavioral-science-of-the-coronavirus-covid-19/

Why no one is reading your coronavirus email:  https://edition.cnn.com/2020/03/13/opinions/coronavirus-emails-effective-messaging-rogers/index.html

Handwashing can stop a virus, so why don’t we do it?:  https://behavioralscientist.org/handwashing-can-stop-a-virus-so-why-dont-we-do-it-coronavirus-covid-19/

The behavioral science of handwashing: https://think.ing.com/articles/the-behavioural-science-of-hand-washing/

 

How we can cope or be better during this crisis:

Tip Sheet from HUMU: https://humu.com/remote-nudges/

Resources for learning at home: https://fordhaminstitute.org/national/commentary/resources-learning-home-during-covid-19-school-closures?utm_source=join1440&utm_medium=email&utm_placement=etcetera

 

General Behavioral Science and other info related or talked about in the series:

Common Biases and Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

Jonathan Haidt – 5 Moral Foundations: https://en.wikipedia.org/wiki/Moral_foundations_theory

Jürgen Klopp: https://ftw.usatoday.com/2020/03/jurgen-klopp-goes-off-on-reporter-after-being-asked-about-coronavirus-again

UBI (Universal Basic Income): https://en.wikipedia.org/wiki/Basic_income

7-Minute Workout: https://www.youtube.com/watch?v=ECxYJcnvyMw

4 Drive Model: https://www.leadersbeacon.com/how-great-leaders-use-the-4-drive-model-to-impact-employee-motivation/

Universal Basic Income: https://behavioralscientist.org/checkscheckschecks-why-we-need-a-universal-basic-income-now-coronavirus/

Why we are not going back to normal: https://www.technologyreview.com/s/615370/coronavirus-pandemic-social-distancing-18-months/

 

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